The gentlemen was cleary following SWA policy, The crew did not like his politacal choice so they moved on it. At the least the crew should be repremanded and client reimbursed for flight, lost …

Welcome to the Southwest Community! Find the latest company news, read the Southwest Blog for updates, and find answers to travel questions in our Knowledge Base.

Welcome to the Southwest Community! Find the latest company news, read the Southwest Blog for updates, and find answers to travel questions in our Knowledge Base.

After having to wait 2.5 hrs for another flight to come in from same airport, SWA finally gave us a loaner. We have a six hour car ride home from the airport, with a carseat of dubious safety.

I started flying SWA exclusively in 1973, and I will continue to do so in the future. (like January and February). It may not be the airline Herb created, but for my money, it is still the best in the air.

Oct 26, 2016 · Seems SWA should have an exception to the rules for these type problems as whne dealing with two different bookings makes our cost as much as regular fare rates.

What happens to Larry and the other animal tails that are so much a part of the Frontier? The funny commercials, the well maintained aircraft and the staff that maintains them? Recently SWA has been …

Should the innocent "by-sitter" suffer with insufficient room due to the possibility that the large person in the adjacent seat to not have his or her feelings hurt? Sounds like SWA has a fair policy for the …

I applaud this SWA Captain. I fly 50,000 per year plus. I quit flying SWA because I was wedged behind oversized passengers on 2 occasions. For some unknown reason SWA seems to attract the plus …

I think SWA has largely undervalued WiFi as a requirement for many travelers and in particular their A List customers. I'm on my second flight this week without WiFi on s flight lasting over 2 hours.