State Department officials say they’re trying to set the tone globally on AI usage, as lawmakers question if it’s enough ...

Since introducing students to Salesforce and its Trailhead training resources last fall, UMass Lowell and the Manning School of Business have quickly become recognized as pioneers in integrating the ...

TLDR: This three-course package will get users up to speed on three crucial Salesforce Certification areas for only $39.99. Despite ads during last February’s Super Bowl, Salesforce may still be one ...

‘My priorities for my teams is to improve our speed of response, to improve our speed of resolution and to improve the quality of the resolution that we‘re providing to our partners and to have more ...

The need to improve customer service and customer experience (CX) has never been more important, especially for the public sector. Government organizations around the world are turning their ...