Ascensus hired 230+ new associates to support the team, expanding capacity and ensuring sustained performance throughout the peak season.

Intelligent comms provider launched three AI platforms, expanded partnerships, hired a U.S. sales leader, and topped ...

This year, voice AI can improve IVR systems, but only if compliance, safety, and stability are ensured from the get-go.

an overview of the cloud-based communication market for smbs, examining the shift from traditional pbx systems to cloud pbx and contact center solutions, with insights from ringq’s platform ...

Picture a customer receiving confirmation that a password was reset after a phone call they never made. The system recorded a voice match, verified identity, and processed the request – all based on ...

Frix Labs, founded by 21-year-old Ofri Kauf, introduces an AI-powered solution that ensures every inbound call is answered ...

800response, the industry leader in premium vanity toll-free numbers since 1990, today announced the promotion of Laura Noonan to President of 800response and Chief Operating Officer of the CallFinder ...

As patients hang up faster and delay care, practices abandon shared call centers for dedicated front office support The ...

BLUE BELL, Pa., Feb. 23, 2026 /PRNewswire-PRWeb/ -- Self Storage Manager, Inc. (SSM), a leading provider of enterprise property management software for the self-storage industry, today announced the ...

The system uses a virtual assistant named Ava to instantly answer calls on its non-emergency line, which fields calls for ...

NIMHANS and Namma 112 integrate to efficiently route mental health distress calls, ensuring timely and appropriate responses ...

Las Vegas Metro Police have identified an opportunity with the Las Vegas, Clark County, and North Las Vegas Fire Departments ...