The travel and hospitality industry requires businesses to provide immediate answers while creating customized experiences and maintaining smooth customer service operations. The ability to handle ...

The system uses a virtual assistant named Ava to instantly answer calls on its non-emergency line, which fields calls for ...

Zoom (ZM) launches Virtual Agent 3.0 with advanced AI for customer service—faster resolutions, smart handoffs, and big time savings.

Las Vegas Metro Police have identified an opportunity with the Las Vegas, Clark County, and North Las Vegas Fire Departments ...

Modernizing acute care essential insights reveal how RingCentral improves hospital communication, boosting clinical productivity and patient safety.

Tired of spam texts that just won't stop? Your phone comes with built-in protection, but it might be turned off by default. Here's how to fix that on both iPhone and Android.