CMP Research recognizes MiaRec for customer analytics excellence in customer contact and CX technology. CMP Research ...
This year, voice AI can improve IVR systems, but only if compliance, safety, and stability are ensured from the get-go.
LONDON, UNITED KINGDOM, February 24, 2026 /EINPresswire.com/ -- TCN, a leading global provider of cloud-based contact ...
BLUE BELL, Pa., Feb. 23, 2026 /PRNewswire-PRWeb/ -- Self Storage Manager, Inc. (SSM), a leading provider of enterprise property management software for the self-storage industry, today announced the ...
Zappix delivers an innovative AI Customer Engagement Platform to City, State and Federal entities that require a solution for handling high-volume citizen interactions,” said Yossi Abraham, President ...
Payscout expands its ecosystem through its integrated partnership with Tratta, delivering secure and compliant payment ...
RingQ expands its Cloud PBX platform to meet growing SMB cloud communication demands, offering scalable, secure, and ...
From Capacity to Credibility and Depth The next chapter of CX outsourcing will be won by providers and clients who ...
ETSLabs’ QEval® recognized as a Leading Provider on CMP Research Prism for Automated QA/QM, validating its AI-driven ...
Alorica Inc., a global customer experience (CX) leader, today announced at SFVegas, a new partnership with PayNearMe, integrating the PayXMtm platform into Alorica Financial's Systems & Services ...
Contact centre operators must use data and speech analytics to thwart fraudsters as agents become the frontline for attack FourNet webinar ...
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