Customer experience is what a customer feels about a company, based on their interactions, starting from marketing and sales to product delivery and product support. It is shaped by every one of these ...

Automation gets a bad rap because founders associate it with cold, sales-y funnels, but done right, it removes friction while making leads feel seen and supported — and it often delivers significant ...

Smart small and medium business owners know that efficiency gains alone don’t guarantee growth. Many have already discovered that AI adoption can deliver operational and customer service gains.

This is the problem Agentic Fabriq, founded by CEO Paulina Xu and CTO Matthew Xu, is working to solve. The company positions ...

Robots are becoming smarter and more common, but their ability to handle objects with human-like precision remains limited. At Kennesaw State University, new research is enabling robots to better ...

Tactile sensing is rapidly emerging as a critical foundation for next-generation applications across consumer electronics, robotics, automation, healthcare, manufacturing, and immersive technologies ...

'TMI' comes with some unexpected strengths.

I don’t like my teenage stepson. At all. I work with kids his age, so for the purposes of this letter, I’ll ask you to trust that his level of rude, ungracious, and mean-spirited behavior has gone ...

Stand within feet of rescued lions and tigers at this hidden Florida sanctuary near St. Augustine, where powerful encounters and real stories make every visit unforgettable.

In a groundbreaking new study, researchers have developed an electronic skin that allows humanoid robots to distinguish everyday touch from damaging force. That ability, once reserved for living ...

Research says that our health can suffer when we don’t experience enough physical contact. Here’s how to get more. Credit...Vanessa Saba Supported by By Christina Caron Allora Dannon, 35, an author ...

As AI powered prosthetic arms become more advanced, a surprising detail could determine whether they truly feel like part of the body: how fast they move.