Not every mundane transaction deserves a five-star rating. Ordering tickets or buying socks isn't a magical experience.

According to a poll published in 2025, Americans spend more than 10 hours online each day. Data collectors are just trying to ...

The audio version of this article is generated by AI-based technology. Mispronunciations can occur. We are working with our partners to continually review and improve the results. A Truro, N.S., solar ...

Are you overwhelmed by the constant requests to complete customer satisfaction surveys? If you are, you might want to know that, at least to some extent, our universities could be blamed for ...

We collaborate with the world's leading lawyers to deliver news tailored for you. Sign Up for any (or all) of our 25+ Newsletters. Some states have laws and ethical rules regarding solicitation and ...

TROY, Mich.: 17 Dec. 2025 — According to the JD Power 2025 U.S. Electric Utility Residential Customer Satisfaction Study, SM released today, rising costs are the primary driver of declining ...

We are thrilled to announce that the Customer Feedback Survey Agent, powered by Microsoft Copilot Studio in Dynamics 365 Contact Center, is now generally available for the chat channel. Building on ...

The survey provides a rare look at the lives and opinions of immigrants of varying backgrounds and legal statuses By The New York Times The New York Times and KFF, a nonprofit that conducts polling ...