New virtual agent capabilities reduce customer effort, prevent repeat contacts, and give service leaders confidence to scale automationWith 43% of consumers saying chatbots fail to resolve their ...
New virtual agent capabilities reduce customer effort, prevent repeat contacts, and give service leaders confidence to scale automationWith 43% of consumers saying chatbots fail to resolve their issue ...
A new report identifies 25 high-paying remote jobs, actively hiring and requiring little prior experience, many with salaries ...
If WiseTech’s strategy was to use 2000 staff cuts as a circuit breaker, it worked. By lunchtime Wednesday, its shares were ...
Twenty years is a milestone many financial firms pause to celebrate quietly. FP Markets has chosen a different route.
The company has made public statements confirming that it does not use Persona for age assurance, or unlawfully collect biometrics.
Discord is delaying the global rollout of its age verification system until the second half of 2026 following user backlash ...
This most recent iteration of the virtual agent builds on Zoom AI Companion 3.0 to enable multi-step workflow automation across compatible systems.
Due to some recent changes in my life, I have had to call some government institutions. If you have ever had to do this, you know the dreaded drill.
Cofounder promises transparency and full technical explanation of plans, which aren't actually changing Discord is delaying ...
Welcome to Transit Scheduling 101, a series in partnership with Chicago-based transit planner extraordinaire Joshua Woods, ...
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