The system uses a virtual assistant named Ava to instantly answer calls on its non-emergency line, which fields calls for ...

The father of a Utah girl who police said was killed by her mother in an apparent murder-suicide at an off-Strip hotel had ...

At a Wisconsin Watch panel, emergency dispatchers and educators recommended improving pay and working conditions, using therapy and artificial intelligence to reduce burnout, raising the ...

A woman posing as a child protective services worker allegedly called 911 to request help in her pursuit of kidnapping a ...

The city of Long Beach will soon be using artificial intelligence to review 911 calls as part of a first-of-its-kind program, ...

Medical emergencies involving children and pregnant women at a for-profit immigration detention center in Texas occur ...

Ed Lavandera visited the Pima County Sheriff's Department 911 Communications Center to find out more about the tips people ...

From a fresh redo of old windows, to overseeing and putting drones into service, leaders of Hancock County’s 911 center have ...

A revived pilot program sends clinicians and paramedics to residents’ homes to reduce repeat 911 calls and connect vulnerable people with ongoing care.

Los Angeles County's 911 system was down overnight before coming back online Friday morning.

"I believe the public’s trust will forever be eroded by this incident of failing to protect life, which is a fundamental duty ...

Las Vegas Metro Police have identified an opportunity with the Las Vegas, Clark County, and North Las Vegas Fire Departments ...