New virtual agent capabilities reduce customer effort, prevent repeat contacts, and give service leaders confidence to scale automationWith 43% of consumers saying chatbots fail to resolve their ...

“Taking five seconds to confirm a meeting link really leads to zoom.us [instead of an impostor link] is a simple habit that can prevent a serious problem,” Malwarebytes advises. The fake website that ...

How to FaceTime on Android (or your Windows PC) - no third-party app needed ...

Follow my expert advice to make your Windows 11 PC faster, regardless of its age or specs, without compromising the appearance and functionality of the OS.

From reproductive rights to climate change to Big Tech, The Independent is on the ground when the story is developing. Whether it's investigating the financials of Elon Musk's pro-Trump PAC or ...

LONDON (AP) — In France, civil servants will ditch Zoom and Teams for a homegrown video conference system. Soldiers in Austria are using open source office software to write reports after the military ...

This is today's edition of The Download, our weekday newsletter that provides a daily dose of what's going on in the world of technology. What it’s like to be banned from the US for fighting online ...

Zoom.us became popular during the pandemic, offering a lifeline for online meetings and accommodated a wide range of users from small companies to schools. Joining Zoom meetings is crucial for work ...

PCWorld reports that Zoom launched AI Companion 3.0, making AI features available to free users for up to three meetings monthly with capabilities like summaries and notes. The update introduces Zoom ...

For one reason or another, we’ve all become very familiar with Zoom calls in recent years. Although we thankfully don’t need to use them quite as much as we used to, they’re still an important part of ...