AI screening interviews are becoming increasingly common. Tippie’s Jim Chaffee offers tips on how to interview with a bot.

Zoom (ZM) launches Virtual Agent 3.0 with advanced AI for customer service—faster resolutions, smart handoffs, and big time savings.

You can’t control a lot of things about the application process—but you can control how well you prepare for the interview.

Decades of research in industrial-organizational psychology show that unstructured, brainteaser-style interviews have low predictive validity.

Redballoon's Sara Nibler said she recently screened a candidate who was "fresh from the shower, with his hair still dripping ...

When your internet connection goes even slightly awry, the impact on your professional life could be significant.

Johnny C. Taylor Jr. tackles your workplace questions each week for USA TODAY. Taylor is president and CEO of SHRM, the world's largest trade association of human resources professionals, and author ...

January 13 - The Atlanta Falcons completed an interview with former Ravens coach John Harbaugh for its vacant head coach position on Monday, his first formal interview since his firing Jan. 6 after 18 ...

If you had to construct a really bad way to make an important decision, you might come up with something like the stereotypical job interview. You must intuit a complete stranger’s ability and ...

City director Lee Kemp has been leading the charge in the city administrator search. He says the 4 candidates they are interviewing tonight showed experience in handling large budgets and working with ...