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AI is no longer seen as an add-on. It is expected as a standard in enterprise IT infrastructure, explains Dr Andreea Plesea ...

Martin Gedalin spent decades working on both sides of the CRM experience before he decided to make a tool that took professional relationships to the next level.

A CRM that does not connect your sales activity to actual orders and revenue is not a CRM for distribution. It is a glorified ...

CX platforms process billions of interactions yearly — but no security tool monitors what their AI engines ingest. Six blind ...

Unified Office's EZCreateIQ platform democratizes voice analytics with no-code AI workflows and vertical-focused language ...

After years of rising rates, global insurance pricing has softened across multiple lines, including property, cyber, life, ...

ServiceNow CRM selected to modernize end-to-end customer operations with the ServiceNow AI Platform powering Panasonic Avionics across the enterprise Panasonic Avionics has consistently been at the ...