"Self-cleaning" doesn't mean no maintenance is required ever. And built-up gunk has a huge impact on performance.
Bens Appliances and Junk Official on MSN

How to unlock a stuck washing machine lid lock

If the door is locked, whats the best way of getting it open? Most models have a hidden way to unhook it, but how can you get to it? In this video, I show two machines, and multiple other styles of ...
The rubber gasket needs some cleaning love, too.
When socks go missing during a laundry cycle, don't panic. An appliance pro shares his top tips for where to look and how to do it safely.