Surgeons who get extra training to sharpen their communication skills may have an easier time explaining best and worst case scenarios to frail elderly patients as part of shared decision making, a ...

Physicians viewed 17% of patient encounters as difficult, according to a meta-analysis. Patient characteristics associated with perceived difficulty included personality disorders, depression, anxiety ...

In nonpsychiatric settings, primary care physicians consider 17% of their patients as “difficult,” particularly those who have anxiety or depression, according to research published Jan. 12 in Annals ...

Dr. Lamas, a contributing Opinion writer, is a pulmonary and critical care physician at Brigham and Women’s Hospital in Boston. My patient’s wife glared at me from across his bed, where she stood ...

Even if you have a five-star customer service practice, you'll still have patients who are deemed difficult. The difficult patient often upsets the staff, sends negative reverberations throughout the ...

Coaching dental clients about managing troublesome patients caused me to think about a scene in the movie "A Bronx Tale" that has stuck with me over the years. I often think about this movie scene ...

This study highlighted diversity in BT practices across countries, income levels, and regions. It identified variations in workflow, patient throughput, and resource availability, which can have ...

Nearly one-fifth of adult patient encounters in non-psychiatric settings were considered difficult by physicians, a meta-analysis found. The prevalence of difficult encounters was 17% across 10 ...