The role of human resource professionals continues to expand beyond the realm of personnel administration and more toward overarching company goals, but the market research and consulting firm Temkin ...

Every successful project begins with a meticulously crafted blueprint. Whether you are building an impressive structure, designing an innovative system, or revolutionizing an organization’s customer ...

Human resources departments serve the needs of external customers and internal customers. The external customer base consists of applicants, former employees, employer groups and, suppliers and ...

To instill a culture of dynamic, innovative, and continuous dedication to customer service at CWRU, all new employees should take a four-course general CWRU customer service training offered under the ...

Opinions expressed by Entrepreneur contributors are their own. Most small- and medium-sized businesses embrace an alchemy of traditional business measurements. These include — but are not limited to — ...

CU Boulder Human Resources, in conjunction with Academic Affairs, is leading the HR Blueprint Project, a multi-year initiative to transform campus HR processes that support the people driving our ...

The Hackett Group: Smart Automation Can Enable Typical HR Orgs To Improve Effectiveness & Customer Experience While Cutting Costs By 17%, Achieving Efficiency Close to World-Class Levels ...