According to contact center software firm Playvox, to provide a true omnichannel experience, brands today recognize the need to assist customers in the platforms where they feel most comfortable. This ...
The Supreme Court’s recent ruling to overturn affirmative action in higher education comes at a time when racial inequality in K-12 schools is deep and growing. The court’s decision immediately ...
Introduction / Michelle Hegmon and William D. Lipe -- Social integration and architecture / Michelle Hegmon -- Historical perspectives on architecture and social integration in the prehistoric pueblos ...
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