Wrapping up our coverage from last week's IT Expo in Los Angeles, InVox launched a cloud-based voice service that includes a robust interactive voice response feature. We had a chance to see a demo of ...

One of the first contact center providers to join Salesforce pilot program as a premier provider for Service Cloud Voice, now with the ultimate omnichannel solution "We are very excited to have Vonage ...

Colt Technology Services (Colt) the digital infrastructure company, has expanded its Colt Intelligent Communication services (CIC) portfolio to meet growing demand from customers requiring agile, ...

“RingCX for Salesforce Service Cloud Voice is a welcome addition to AppExchange, as it accelerates business transformation for customers by seamlessly integrating RingCentral’s advanced voice ...

Today, Five9 announced the next step in its 15+ year collaboration with Salesforce, a focus on delivering joint AI-powered solutions to improve customer experiences. The latest release of Five9 for ...

Bucher + Suter customers can benefit from Cisco Contact Center integration directly via Salesforce Service Cloud Voice with b+s Connects. BERN, Switzerland, July 1, 2021 /PRNewswire/ -- Bucher + Suter ...

TORONTO, January 13, 2026--(BUSINESS WIRE)--Sangoma Technologies Corporation (TSX: STC; Nasdaq: SANG) ("Sangoma" or the "Company"), a trusted industry leader uniquely offering businesses a choice of ...

Do you feel like you are drowning as you begin to plan out your enterprise voice migration? Moving your voice services to a premise-based solution, a hybrid solution or 100% to the cloud is a lot of ...

Kore.ai customers can now benefit from using CRM Automation to drive user engagement ORLANDO, Fla., Feb. 22, 2023 /PRNewswire/ -- Kore.ai today announced it has launched Kore.ai AgentAssist for ...

Avaya OneCloud™ for Service Cloud brings together calls, digital engagement and CRM application-provided people information to empower service agents – Providing Next-Gen Telephony and Powerful ...

HOLMDEL, N.J.--(BUSINESS WIRE)--Vonage, a global leader in cloud communications helping businesses accelerate their digital transformation and a part of Ericsson (NASDAQ: ERIC), is one of the first ...