Sears accepts payment for installation but leaves the washer job unfinished. The company ignores refund requests, showing how communication quickly collapses. Escalate your complaint with proven steps ...

CHICAGO (CN) - Sears, Roebuck & Co. will have to face class action claims over mold buildup in allegedly defective Kenmore-brand washing machines, the 7th Circuit ruled. The class is suing Sears under ...

When Tom Fleming bought a new Kenmore front-loading washing machine, he expected it to last for years, but it broke shortly after and took him months to ger repaired. When Tom Fleming bought a new ...

A federal appeals court reduced by $2 million the legal fees that Sears Holdings Corp and Whirlpool Corp must pay to settle a class-action lawsuit over defective washing machines. The reason: the case ...