Transera today announced deeper integration with Salesforce through the Transera Call Center App for the Salesforce Sales and Service Clouds. The availability of this new app means that contact ...

Hosted CRM evangelist Salesforce.com Inc. began a new branding campaign this week to draw attention to its customer service support functionality, launching a new Web site at Supportforce.com and ...

Today, Five9 announced the next step in its 15+ year collaboration with Salesforce, a focus on delivering joint AI-powered solutions to improve customer experiences. The latest release of Five9 for ...

Providing your customers with fast, reliable and personalized service is becoming a hallmark of good business practices in today’s information-rich, Internet-enabled world. Thanks to customer ...

SUNNYVALE, Calif.--(BUSINESS WIRE)--Transera, the Customer Engagement Analytics in the cloud company, today announced deeper integration with Salesforce through the Transera Call Center App for the ...