While digital health technologies hold transformative potential for patient care, their integration into healthcare systems ...

A recent article from Mayo Clinic President and CEO Gianrico Farrugia, M.D., offers a compelling glimpse of what that future ...

As we come to the end of another year, the changes and challenges of 2025 could yield opportunities for patient experience work in 2026. At the start of this year, we anticipated the launch of a new ...

Marc Greenberg, MD, a minimally invasive spine surgeon at Providence, R.I.-based University Orthopedics, has operated in some of the most complex environments in spine surgery, but when he talks about ...

Healthcare is among the most challenging, and rewarding, industries. While is is over 17% of the GDP, it also embodies our ...

In healthcare C-suites across the country, patient experience is a top priority. From medical practices and ambulatory surgery centers to large hospital systems, leaders are rethinking every stage of ...

Advocate Health strives to listen to groups of patients and individuals, then redesign care at scale. Patient experience is crucial for healthcare organizations because it impacts health outcomes and ...

Every week, our organization receives an average of 8,000 patient comments. Most of them describe a range of experiences and journeys: anxiety, pain, and worry, but also respect, comfort, and ...

Amae Health, a psychiatry-led, tech-enabled outpatient care provider for individuals with severe mental illness, has been ...

Some patients become advocates because everything went right: the diagnosis was made early, the surgery went well, the cancer-driving mutation was found and communicated to other family members, ...

Patients reveal persistent gaps in genetic testing, diagnosis, and clinical trial access—and implications for advancing ...

This award emphasizes UMC's steadfast commitment to delivering exceptional healthcare experiences to the community, through unique services supporting women’s preferences and experience.