In 2026, more brands will adopt a holistic incentives marketing approach, uniting loyalty program management and personalized ...

When it comes to modern marketing, I have found that having a distinctive face and voice for your brand is a must. On one hand, this could very well be the CEO or any other high-level executive. On a ...

Why the most overlooked part of the customer journey determines whether people stay, leave or talk about you.

AMC Entertainment set aside over 110,000 shares for its IPO to loyal customers. Pedestrians pass an AMC movie theater in Times Square in New York. Mario Tama/Getty Images Dec. 12, 2013 — -- Movie ...

It is easier to lose loyalty than many people think. If you make an error your client may no longer be a fan. If there is a change in personnel, the personal ...

We may earn a commission when you click links to retailers and purchase goods. More info. After informing so many loyal customers last week that they would be losing their loyalty discounts, Verizon ...

The memories of experiences are more important to future customer loyalty behaviors than what actually happened in the experience. This is the harsh reality of customer experience and a pivotal aspect ...

B.D. Dalton II, Lazy Overachiever, deal-maker, author and podcast host of Grow Sell and Retire, Director at Rockfine Group. Let's talk about David. He's been shopping at the same grocery store for 12 ...

Data – don’t just collect it, use it! Don’t be under any illusions about why you should have a loyalty programme. Loyalty is not and never should be about simply keeping up with competitors, or about ...

As the curtains closed on the thrilling 35th Africa Cup of Nations (AFCON 2025) tournament in Morocco, which saw Senegal ...

EIGHT NEWS AT SIX LOYAL CUSTOMERS OF A DOWNTOWN DES MOINES RESTAURANT CONVINCED A NEW OWNER TO KEEP IT OPEN. THE PREVIOUS OWNER ANNOUNCED ITS CLOSURE TWO WEEKS AGO. KCCI SENIOR REPORTER TODD MAGEL IS ...