I see the surge in interest around empathy, EQ and psychological safety as a response to imbalance rather than a rejection of technology.

As AI scales across industries, one truth has become clear: technology alone doesn’t drive transformation. Leadership does.

Teacher education must focus on empathy and critical thinking, integrating technology as a supportive tool.

Pairing humans with GenAI often outperforms full automation in the finance sector, from credit and risk decisions to fraud detection, wealth management and disputes.

I received numerous responses to last Thursday’s column lamenting the incompetence of Artificial Intelligence to identify a Dick Van Dyke Show episode that included a hand-walker trying to get ...