Talking Shop: Boot camp offers insight for help desk staff Your email has been sent Review of the Help Desk Analyst Boot Camp training seminar Client support analyst Patricia Boone has been to many ...
ACI Learning, a leader in professional IT and cybersecurity training, today announced the launch of HelpDeskPro, a training ...
A quick Internet search for help desk best practices will yield literally hundreds of results all touting more or less the same points. Rather than just repeating the same old list once more, this ...
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