Forget New Year’s resolutions. It’s time for a revolution in how we think about employee experience (EX) – one that is designed and delivered by the new ‘EX Super Team’.imageEvery January, every ...

Employee experience, or EX, refers to the concert of factors that determine an employee’s comfort, happiness, and satisfaction at work. Notably, people who enjoy a positive EX have 16 times the ...

Forbes contributors publish independent expert analyses and insights. I write about the shifting workplace and the new employee experience. Mar 20, 2024, 03:41pm EDT Lattice’s annual research report ...

The world of work is changing, and so are employee expectations. Beyond job security and pay, employees seek belonging, recognition, growth and fulfillment—much like an evolved Maslow’s hierarchy of ...

Aarthi Murali, M&T Bank's chief customer experience officer now handles both the customer and employee experience. She talked about the importance of a shared foundation of culture, philosophy, ...