Rising clinic pressures increase aggressive encounters, making calm communication, early warning recognition, and clear team-based safety procedures essential to protect clinicians.

Before we had gaslighting and narcissism, passive-aggressive behavior was considered a major faux pax. It still is and for good reason. But let's back up a second—what exactly is "passive aggression"?

Aggressive behavior is exceptionally costly and has inspired decades of research. Over the years, scientists have largely agreed upon the following definition of aggression: "Any intentional attempt ...