Model Context Protocol (MCP), a new open standard that defines how AI systems connect to data and tools, helps solve the ...

What is the best customer service AI agent platform for ecommerce in 2025? Text.com is the best platform for ecommerce in 2025. Independent scoring across resolution quality, ecommerce integrations, ...

SAN FRANCISCO, Feb. 25, 2025 /PRNewswire/ — Jotform, a leading online form builder and automation platform, is revolutionizing customer service with its launch of Jotform AI Agents. Jotform’s ...

Global enterprises adopt AI contact center AI as virtual agents and automation reshape operations and customer experience. BERKELEY, CA, UNITED STATES, January 5, 2026 /EINPresswire.com/ — AI Contact ...

The way we as individuals interact with companies (our "suppliers") is on the brink of a major change, driven by the rise of personal agents. These AI-powered "customer-side agents" are set to ...

Today at NRF 2026, Google Cloud unveiled Gemini Enterprise for Customer Experience (CX), an agentic solution designed to bring shopping and customer service together on a single intelligent interface ...

AI and automation are transforming contact center solutions, making customer service one of the most common ways that people will interact with AI in their daily lives. The advantages of well-executed ...

LAS VEGAS--(BUSINESS WIRE)--Realbotix Corp. (TSX-V: XBOT) (Frankfurt: 76M0.F) (OTC: XBOTF) (“Realbotix” or the “Company”), a leading creator of humanoid robots, is pleased to announce a new ...

The productivity that many expect from autonomous AI agents has generated significant interest, as companies like Microsoft, Salesforce, and UiPath rebrand themselves as experts in building and ...

As somebody whose profession revolves around scientifically studying how and why people are persuaded, I'm often asked if there are any persuasion tactics that are guaranteed to get people to say "yes ...