We all know the old saying: “When the going gets tough, the tough get going.” It has been repeated so often it’s cliché. I’d like to suggest a variation: “When the going gets tough, leadership matters ...

This content has been created by the Finextra editorial team with inputs from subject matter experts at the funding sponsor. Dean Clark, Chief Technology Officer, GFT, and Alex Selwood, Partnerships ...

At first glance, creating an army of satisfied customers seems an obvious way to build a business. But as a leading computer software company has learned to its surprise, satisfied customers aren't ...