Seline is rethinking website and product analytics by replacing complex dashboards with a conversational interface. Teams ask ...

Customer journey analytics software aims to help businesseses understand, optimize and personalize every step of the customer experience. By aggregating and analyzing data from touchpoints across both ...

MX's Customer Analytics, a game changer in finance, offers a comprehensive toolkit for boosting engagement and personalization. MX allows financial providers to cut churn and uncover hidden growth ...

Whether the Facebook of BI induces eye rolling or not, it may be a fitting description for Yellowfin's latest update due to its collaborative and social features. The Timeline is simply a personalized ...

Adobe Customer Journey Analytics aims to offer brands and companies more than what many dashboards and vanity metrics give them, by integrating deeper real-time analytics from various sources into the ...

Lee Davis is a tech analyst who has been covering the document imaging industry for over five years. Currently, Lee is the Associate Director of Software and Scanners at Keypoint Intelligence, where ...

SAN FRANCISCO--(BUSINESS WIRE)--Gainsight, the Customer Success Company, today announced the launch of Horizon Analytics, delivering robust new reporting and analytics capabilities to its ...

Zendesk has been offering customers the ability to track customer service statistics for some time, but it has always been a look back. Today, the company announced a new product called Explore ...

DearDoc, provider of a cloud-based medical practice growth platform, has released a customer analytics dashboard for its chatbot product. The analytics application allows healthcare providers to track ...