Despite the rise of texting and messaging, phone communication remains essential. However, as telecom companies shift to digital and cloud technologies like Voice over Internet Protocol (VoIP), there ...

Major telecommunications carriers are phasing out “POTS” — the copper-wire, analog “plain old telephone system” many businesses still use. And with CDC data showing that only about 23 percent of U.S.

Alexandria Technical & Community College in Alexandria, Minn., recently switched from a traditional, on-premises phone system to a cloud-based phone system that allows instructors and staff to make ...

The best cloud phone system is RingCentral, thanks to its massive selection of third-party integrations and call management features including automatic screening and 24/7 live support for its ...

Global Call Forwarding’s Meryl D’Sa-Wilson explains the problems with legacy phone systems, and why you should upgrade. Your phone system is a vital part of how your business communicates with ...

This sponsored post is produced in association with ShoreTel Sky. If your company has multiple employees, you need a PBX (Private Branch Exchange) system to route incoming calls — especially if you ...

Moving from a premises-based phone system to a unified-communications-as-a-service (UCaaS) solution can be a significant change and potentially a significant investment. While many factors are ...

When it comes to phone systems, firms have more options than ever before. Is your phone system still hosted locally in your office or a data center? Have you made the switch to a cloud phone system?

Even with all the communication methods available today, a modern business phone system is still the core hub for certain businesses. For instance, restaurants, doctors’ offices, and retail shops ...

Mitel is a well-known business communications company. Check out our review to understand the features, pros and cons. We may receive a commission from our partners if you click on a link to review or ...