Transera today announced deeper integration with Salesforce through the Transera Call Center App for the Salesforce Sales and Service Clouds. The availability of this new app means that contact ...
Cloud-based call center software costs $20-$200+ per user monthly. Key features include call blending, CRM integration, IVR ...
Salesforce.com said Wednesday that it will acquire InStranet, which provides knowledge management software for call centers, and integrate its technology with its existing CRM customer service and ...
Customer support has become a crowded field in enterprise technology as software vendors from Microsoft to Salesforce rush to arm organizations with tools to create one-stop service centers. The ...
SUNNYVALE, Calif.--(BUSINESS WIRE)--Transera, the Customer Engagement Analytics in the cloud company, today announced deeper integration with Salesforce through the Transera Call Center App for the ...