Customer Relationship Management (CRM) is crucial for any business to succeed in the longer run. And when you overhaul your entire business process, CRM cannot be left alone. You’ll likely undergo ...

CRM systems fail when they're not utilized correctly or when businesses choose the wrong CRM solution. Learn how to implement ...

A business.com editor verified this analysis to ensure it meets our standards for accuracy, expertise and integrity. Chad Brooks,Managing Editor Business.com earns commissions from some listed ...

Discover the best small business CRM for your team. Compare pricing and features to find the right fit for customer relationship management. Customer relationship management software that caters to ...

Forbes contributors publish independent expert analyses and insights. I write about tech that impacts my small business - and yours. When you use a project management system, your teams are able to ...

NEW YORK, Aug. 27, 2025 /PRNewswire/ -- Artificial intelligence is changing the foundation of customer relationship management, making data-driven engagement central to how companies operate.

Enterprise CRM software is a customer relationship management platform specifically designed for midsize to large organizations that need a solution that can handle the bandwidth of a large-volume ...

DALLAS--(BUSINESS WIRE)--DealerSocket, Inc., a leading software provider to the automotive industry, today announced that VW Credit, Inc. selected its award-winning customer relationship management ...

"Veeva Vault CRM Campaign Manager is another step toward bringing sales and marketing together for customer centricity," said Arno Sosna, general manager of CRM products at Veeva. "The simplicity of ...

From staffing to CRM integration, here’s how to run a high-performing call center that drives real business outcomes. Call center management is the backbone of effective customer service operations.

Under the fee-for-service model, healthcare organizations typically used revenue cycle management systems to recoup, protect and drive revenue. However, as traditional fee-for-service care transitions ...