Video messaging brings a new twist to asynchronous communications, and could help businesses connect staffers more effectively as hybrid remote work strategies continue post-pandemic. Video meetings ...
TELUS Expert Messaging, part of the My TELUS app, eliminates wait times associated with traditional phone and live chat queues VANCOUVER, British Columbia--(BUSINESS WIRE)--TELUS International, ...
BURLINGTON, Mass., June 07, 2017 (GLOBE NEWSWIRE) -- Nuance Communications, Inc., (NASDAQ:NUAN) today announced virtual assistant and asynchronous chat innovations have been added to the Nuance ...
Time to debate: can messaging tools support an asynchronous work model? Before we embrace ansynchronous work, we must tackle the thorny issues of KPIs, culture, and work surveillance. Enter my "five ...