GP surgery staff have warned they are bearing the brunt of growing patient frustration at delays in trying to get an appointment with a doctor. Scotland's GPs claim a £290m funding gap means they can ...

Close-up of an angry patient pointing his finger at a doctor Physicians can take steps to reduce their risk of being sued by having a low threshold for discharging angry patients from their practice ...

The difficult patient often upsets the staff, sends negative reverberations throughout the practice, causes stress and frustration, and can even cause a loss of revenue based on their behaviors and ...

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