These days, few advisors become enthused when told a client is on the phone. Bull or bear, they know their going to be growled at, charged, trampled and for sure feel bitten. In just the last few days ...
Turn your angry clients into happy ones. Do it soon after a conflict arises, said Maribeth Kuzmeski, founder of the Chicago business consulting firm Red Zone Marketing LLC. Kuzmeski also is author of ...
Slain talent agent Richard Shaw didn?t make stars ? but he made more than a few customers dissatisfied. Angry clients lodged 22 complaints against the 56-year-old owner of the talent agency Kidz in ...
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