Amazon has agreed to a settlement of over $1 billion, which includes contributing $309 million into payouts for affected ...

Customers in select markets can return items weighing 1 to 15 pounds through doorstep return pickup handled by USPS.

Amazon will pay $309 million to settle a class action lawsuit filed in 2023 that accused The Everything Store of wrongly ...

Amazon has agreed to pay $309 million and provide other benefits in a class action settlement with customers who claimed they ...

It combines direct customer refunds, additional compensation, and operational commitments aimed at reforming how Amazon ...

Amazon recently began offering doorstep pickup from the U.S. Postal Service for select customer returns, a spokesperson for the e-commerce giant said in an emailed statement to Supply Chain Dive. The ...

Over the years, Amazon has become well known for its simple and easy return policy, allowing for smooth, hassle-free returns and quick refunds within 30 days of delivery. As the holiday season ...

Amazon has agreed to pay an additional $309.5 million to consumers as part of a wide-ranging settlement over claims that customers were not properly refunded for returned products. The deal pushes the ...

Some shoppers now see a USPS doorstep-pickup as an Amazon return option—schedule a free pickup, print a label, box it, and USPS grabs it Amazon’s label-free, box-free drop-offs (Whole Foods, UPS Store ...

Ordering items on Amazon is quick and easy, but returning them can be frustrating. It’s hard to imagine life without online shopping. We’ve grown so accustomed to ordering everything from groceries ...