Calabrio, the workforce and conversation intelligence company, today announced the Calabrio Omni Agent Intelligence, already in the market and available for Calabrio ONE customers. This new omni-agent ...
Calabrio Launches Omni Agent Intelligence to Unify Quality and Performance Across the Human and AI Agents, contact centre ...
2025 was supposed to be the year of "AI agents," according to Nvidia CEO Jensen Huang, and other AI industry personnel. And it has been, in many ways, with numerous leading AI model providers such as ...
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