DEAR TRAVEL TROUBLESHOOTER: I rented a car from Budget for our family trip to Niagara Falls, Canada, for 10 days. We also drove to Toronto and Montreal. After I returned the car, I received a bill for ...

A renter returns a van and gets the all-clear from an agent, only to receive a $450 cleaning fee for “excessive dirt” more than two weeks later. Budget produces photos of dirty floor mats dated 18 ...

When Budget charged Russ DeVries $450 for a pet cleaning fee on his rental, he had a problem paying, since he doesn’t have a dog. Can he get this charge removed? Q. Budget charged me a $450 cleaning ...

Q: Budget charged me a $450 cleaning fee for a vehicle that had dog hair in the back seat. I only had the rental car for one day. I traveled from the airport to my meeting, to the hotel and then back ...

After scheduling a $450 deep cleaning of her home, one mom says she has been scammed by a woman-owned cleaning service that blocked her from contacting them when she complained. In a video that has ...

Q: Budget charged me a $450 cleaning fee for a vehicle that had dog hair in the back seat. I only had the rental car for one day. I traveled from the airport to my meeting, then to the hotel and back ...

DEAR TRAVEL TROUBLESHOOTER: Budget charged me a $450 cleaning fee for a vehicle that had dog hair in the back seat. I only had the rental car for one day. I traveled from the airport to my meeting, ...

A: If you didn’t bring a dog with you, then you should not have to pay a cleaning fee. Car rental companies have been clamping down on customers who trash their vehicles. I reviewed the correspondence ...